Delaware Hospice, Inc. Earns Top Level of NHPCO Quality Connections Program

Newark, Del.- Delaware Hospice, Inc. earned all four rings in the National Hospice and Palliative Care Organization (NHPCO) Quality Connections program. Among 12 hospices in the Nation to earn all four rings in this program, Delaware Hospice is the only healthcare organization in Delaware to earn such a distinction.

Launched in January 2021, Quality Connections is structured around four pillars which are represented by four rings: Education, Application, Measurement, and Innovation. Through its commitment to high quality care and services, and the skills and contributions of its staff, Delaware Hospice completed the activities of each ring in one calendar year. Each pillar includes four activities that track and improve both clinical, and organizational quality.

  “To simply say that a hospice organization is interested in quality is not enough. A hospice must demonstrate its commitment to patient- and family-centered care with measurable results and outcomes. One of the most effective ways to do this is through active participation in NHPCO’s Quality Connections,” said NHPCO President and CEO Edo Banach.

  “Delaware Hospice’s number one priority is providing high quality care, and services to our patients, families, and community in Delaware, and the southern counties of Pennsylvania. As the only organization in Delaware to earn such an achievement, it speaks highly of the skills and dedication of our staff,” said Susan Lloyd, MSN, RN, President and CEO, Delaware Hospice.


About Delaware Hospice

Since 1982, Delaware Hospice has provided the highest quality hospice and healthcare services, and serves as a trusted community partner in end-of-life education and support. Our mission is to provide support to every individual, family, and community with compassionate and expert care for serious illness. Accredited by the Joint Commission and active members of the National Hospice and Palliative Care Organization, Center to Advance Palliative Care, Delaware Quality of Life Coalition, and Alliance Kids Delaware Hospice continues to be a licensed, nonprofit, community-based healthcare agency serving Delaware as well as southern Chester and Delaware counties in Pennsylvania. Through our commitment to care for our community, we offer the following programs and services, many free of charge: Delaware Hospice, the Delaware Hospice Center, Katybug, Delaware Palliative, Delaware Transitions, Bereavement, New Hope, and Honoring Choices® Delaware. For more information about Delaware Hospice’s programs and services, upcoming events, or employment opportunities, call 302-478-5707 or visit our website,

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The region’s leading licensed nonprofit community-based healthcare organization, serving the entire state of Delaware and Pennsylvania’s southern Chester and Delaware counties.

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